Webinar Registration

Webinar: Are you prepared to fight Amazon?

Tuesday, October 24, 2017 | 1:00 p.m. to 2:00 p.m. EDT

The retail world is in crisis mode. With bricks-and-mortar stores feeling the impact of online shopping giants such as Amazon, Wayfair, eBay, and more, paired with the constant battle of brand recognition and marketshare to stay viable, retailers must adapt to the reality of the new age of customer engagement. 

However, with the plethora of newly introduced technology together with aging and dated retail infrastructure and business processes, the question remains: How do retailers move forward to survive in a digital age, while navigating the complexity of systems, processes, people, and behavioural science to succeed?

In this one-hour webinar, executives from omNovos—the global leader in omni-channel customer engagement solutions—will discuss best practices as they relate to technology, required IT infrastructure, modern sales and marketing data management, and more, to help retailers focus their business plans on building a bright and prosperous future.

Topics to be discussed:

  1. How to manage and leverage customer data to increase conversion 
  2. How to break down IT silos within retail organizations for better customer engagement
  3. Why data automation is imperative in the new era of customer engagement
  4. The crucial steps needed to establish customer-centric sales process
  5. How mobility can positively impact all sales channels including online, in-app, and in-store engagement

Register Now